FAQ
The most frequent questions
Which load carriers can be transported with the Filics Streamliner?
The Filics Streamliner is specifically designed for the EPAL standard and currently supports EPAL and H1 pallets. The range of supported load carriers is continuously being expanded, so that in the future, other load carriers that can be driven under by the unit will also be transportable.
What infrastructure requirements are needed for implementation?
The Filics Streamliner adapts to existing conditions and requires no extensive implementation measures. It is designed for indoor use only and requires smooth, level floors as well as stable, comprehensive WLAN coverage.
How are transport orders transmitted to the Filics Streamliner?
Transport orders are created via a user-friendly front-end on any device with just a few clicks. Integration with a WMS system is planned. Additionally, the Filics Streamliner supports the internal Milk Run, where it regularly drives to predefined zones and, when necessary, transports pallets to the destination.
How long does it take for the Filics Streamliner to charge?
The Filics Streamliner automatically drives to the charging station when needed or when there are no orders. In just 30 minutes of charging, it reaches full capacity, which is sufficient for up to 6 hours of uninterrupted transport operation
What kind of batteries are installed in the runners, and how safe are they?
Our robots use lithium iron phosphate (LiFePO₄) batteries. This battery technology is considered significantly safer than conventional lithium-ion batteries: it is particularly thermally stable and poses a considerably lower risk of fire. Even if the battery were to be mechanically damaged, for example by a sharp object, it would not ignite. However, damage to the batteries is highly unlikely from the outset due to the system’s sturdy steel frame. As a result, the Streamliner offers the highest level of safety in terms of energy storage, especially in the sensitive environment of a shared workspace.
What safety precautions are provided by the Filics Streamliner?
The Filics Streamliner meets all safety requirements according to DIN EN ISO 3691-4 and is CE certified. It is equipped with Blue Spots, LEDs, acoustic signals, and environmental sensors to ensure safe communication with humans.
What is the safety distance between the robots and an object or person?
If a person or object is in the path of the skids, they slow down in proportion to their current speed. However, they come to a complete stop at a distance of 10 cm at the latest. As soon as the obstacle is out of the way, the skids resume movement on their own.
Can “restricted” zones or danger zones be defined that the robots should not enter or should only enter slowly?
Yes, on the floor plan of the hall in our software, specific zones – such as “crosswalks,” intersections, or danger zones – can be marked. You can specify whether the skids should either slow down in these zones, not stop within the zone (e.g., at fire doors), or not enter the zone at all (e.g., stairwells, other staging areas).
What about data protection and cyber security with the Streamliner?
The Streamliner runs entirely within the customer's own network, and the entire control logic is also processed directly on the robot on site. This means that operational data never leaves the environment at any point, and our customers retain full control over access, interfaces, and security standards, fully in line with their internal policies. In addition, Filics is prepared for the requirements of the Cyber Resilience Act (CRA). This ensures that our system will also meet the increasing regulatory and security-related requirements in the future.
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